Do you ship internationally?
Yes, we ship to anywhere in the world that Canada Post does. Since Omiyage started, we’ve shipped to all six continents!

How much does shipping and handling cost?
We offer a $7.50 Flat Rate Shipping fee for all Canadian orders, U.S. orders up to 500g and International orders up to 250g. Please refer to our Shipping Policies section for more information on Shipping Costs, Small Packet Exceptions and Shipping Supplements for U.S. orders over 500g and International orders over 250g.

I want to place an international order, how can I tell how much my order weighs?
We are happy to answer any of your international order questions via email. Simply send us an email with a list of the items you are interested in ordering. We will provide you with the approximate weight and shipping fee for your order. Emails can be sent to

Are prices in Canadian dollars?
Yes, all prices listed are in Canadian dollars. You can check the current exchange rate here. Please note that the actual exchange rate will depend on the daily rate provided by your credit card company or PayPal.

Do you accept PayPal?
We do! To complete your order with PayPal, click on the PayPal button during check out. Please note that if you choose to pay via PayPal using an e-check, your order will not ship out until the payment has cleared (typically 4-7 days).

Do I need a PayPal account to purchase from this store?
No, you do not need to have a PayPal account to make a purchase.

Where are you located?
Omiyage is located in Midland, Ontario, Canada.

Is Omiyage a brick & mortar shop too? Or just an online shop?
As much fun as a brick & mortar shop would be, Omiyage is only an online shop at this time.

Can I pick up my order?
Unfortunately, we do not accept order pick ups at this time. Sorry for the inconvenience! Perhaps our Small Packet Fee will work for you – orders under $30 and less than 2cm thick ship between $2.00 - $4.00.

What happens if I don’t receive my package?
Please note that Canada Post does not consider a package lost until it has been in transit for 30 business days in Canada or 45 business days internationally. If you believe that your package has been lost, please contact us and we will file a lost package claim through Canada Post if necessary. Please note that we are not responsible for items lost or undelivered due to the wrong shipping address being submitted with your order.

Have another question? Feel free to contact us at